Inspection-Grade Cleaning Messaging
When users opt in, they will receive appointment confirmations, reminders, and service updates after interacting with our company.
You can cancel the SMS service at any time. Simply text "STOP" to the number. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected]
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
For privacy-related inquiries, please refer to our privacy policy: https://inspectiongradecleaning.com/privacy-policy
1. Data Privacy and Protection
At Inspection-Grade Cleaning, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data.
2. Collection of Data
We collect personal information that you voluntarily provide to us when you opt in to our services or agree to our Terms of Service. This may include your name, contact details, and other relevant information necessary for us to provide you with our services.
3. Use of Data
The data we collect is used solely for the purpose of delivering the services you have requested and for communication related to those services. We do not share, sell, or rent your personal information to any third parties. Your data will only be used in accordance with the purpose for which it was collected and in compliance with applicable privacy laws. (Note: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.)
4. Opt-In Communication We will only contact you in relation to the services you have opted in for. By agreeing to our Terms of Service, you consent to receive communications related to your request or service. If you wish to withdraw your consent or opt-out of future communications, you may do so at any time by contacting us.
5. Compliance with A2P 10DLC
Our communication practices comply with the A2P 10DLC regulations. We ensure that all messaging is carried out in accordance with the guidelines and requirements set forth by the regulations.
6. Security
We implement appropriate technical and organizational measures to ensure the security of your personal data and to protect it against unauthorized access, alteration, disclosure, or destruction.
7. Changes to Terms
We may update our Terms and Conditions from time to time. Any changes will be posted on our website, and your continued use of our services signifies your acceptance of any such changes.
8. Contact Us
If you have any questions or concerns regarding our privacy practices or these Terms and Conditions, please contact us at: [email protected]
We restore properties to a specific professional standard. If any area included in your booked service tier does not meet that standard, notify us within 24 hours, and we will dispatch a technician to rectify it for free.
Tier 1: "Inspection-Grade" Restoration (Move-Out / Move-In): Our most intensive service designed for empty units. Includes deep cleaning the interior of all appliances, cabinetry/drawers, and aggressive detailing of window tracks and baseboards.
Tier 2: Residential Deep Reset: Designed for lived-in (furnished) homes. Focuses on heavy degreasing of kitchen exteriors, intensive bathroom descaling, and a top-to-bottom detail of all accessible surfaces and trim.
Tier 3: Maintain The Grade (Standard Clean): Focuses on sanitizing high-traffic touchpoints, floor maintenance, and surface polishing.
You are purchasing our "Inspection-Grade" standard, not our time. Our technicians stay until the Master Checklist is complete. We do not offer partial refunds if a highly efficient technician completes the project faster than an industry average.
If our technicians arrive and utilities are shut off, the appointment is canceled, and the $50 non-refundable deposit is forfeited.
Our technicians perform a "Liability Shield" audit upon arrival to document these conditions. We are not responsible for damage resulting from the normal cleaning of aged, brittle, or improperly installed fixtures.
Prep (Tier 1): For Move-Outs, the unit must be empty of furniture and major trash. If furniture remains, we will clean around it, but cannot guarantee results for obstructed areas.
The remaining balance is due immediately upon completion of the service. We accept major credit cards and verified digital payments. We require 24 hours' notice for rescheduling; otherwise, the deposit is forfeited.
If our technician arrives and deems the environment unsafe or unsanitary beyond standard restoration parameters, we reserve the right to immediately cancel the service and retain the $50 deposit as a dispatch fee.